Intro to Cooleaf
Getting Connected to Cooleaf
Get Started with Recognition, Rewards, & Team Engagement!
Navigating Cooleaf: Your Quick Start Guide!
Password and Login Support
Recognitions and Posts
Content Formatting & Attachment Options
Discovering Discussion Groups
How To Take a Survey
How do I recognize someone on Slack?
Microsoft Teams Cooleaf App
What can I do on the Community page?
Intro to Challenges
Your Guide to Step Challenges
Adding Events to Your Calendar
Why are my steps not syncing?
When will I receive my points?
Uploading Images to a Challenge
Earning Points for Challenges
Editing Challenge Responses
Intro to Rewards
How can I send someone a gift using Cooleaf points?
Virtual & Physical Visa Gift Cards - My Digital Wallet
Making a Difference: Donating with Cooleaf - Your Guide to Giving Back
Profile & Preferences
Tips & More
Manage Cooleaf (Admin Only)
Getting Started for Admins
Get Started with Manager Panel
Manager Panel | Scheduling Tool
Manager Panel | Rewards Budget
Get Started with Pulse Surveys
How to Utilize the NPS Survey Template in Cooleaf
Manage Discussion Groups
Platform User Roles & Permission Levels
Admin Dashboard - Reports (Admin)
Manage Employees (Admin)
Manage Events (Admin)
Manage Challenges (Admin)
Manage Awards (Admin)
Manage Tags (Admin)
Cooleaf Gifting Guide (Admin)
Setting Up a Gifting Pool (Admin)
Using Challenge Templates
Manager Training for Local Admins
Basic Training for HR Admins
Culture Champion Awards
Engaging Users through Main Feed Challenges
Cooleaf Monthly Snapshot
FAQs & Troubleshooting
Updated by Melissa Perry
What is a challenge?
Challenges are employee engagement initiatives that reward positive behaviors such as leading a healthy lifestyle, enhancing innovation, sharing knowledge, and more. Participating in challenges allows employees to earn reward points that can be redeemed for real-world rewards, such as gift cards or branded company merchandise.
How do I join a challenge?
When your organization creates a new challenge, you will be notified by email. From the email, click the link to go to the challenge page and click the white button in a great box that says ‘Join’.
That’s it – you’re in! Once you’ve clicked the blue ‘Join’ button, the text will change and say ‘You are in.’
You can now complete the challenge ‘To-Do’s’ and earn reward points for this challenge!
How do I leave a challenge?
To leave a challenge, simply click the button in the green box that says ‘Leave.’
Once you click that, you will no longer be in the challenge or able to participate.