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- Getting Started Explore everything Cooleaf, an ITA Group technology, has to offer. These guides walk you through the essentials—from ...
- User Dashboard Your User Dashboard is designed to keep you connected and informed. This section will walk you through how to utilize...
- Activities Discover the fun and rewarding ways to participate in Cooleaf activities. Learn how to join challenges, step challeng...
- Awards Learn about your organizations Awards, how to earn points, and the specific point-earning opportunities valued by you...
- Rewards Transform your hard-earned points into fantastic rewards! Learn how to redeem your points for a wide array of excitin...
- Profile & Communications Personalize Your Cooleaf Experience. Find articles detailing how to edit your profile, adjust your settings, and trac...
- FAQs & Troubleshooting Get answers and solve problems about frequently asked questions and troubleshooting for common Cooleaf issues, includ...
- Integrations Discover how Cooleaf integrates with your favorite tools, including Slack and Microsoft Teams. These integrations str...
- Manager Panel The Manager Panel is designed exclusively for Cooleaf managers and administrators. It provides tools to manage key as...
- Updates & Announcements Stay informed with the latest product enhancements, company news, and important updates to help you get the most out ...
Promoted articles
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Your Quick Start Guide & Video!
When you log into the platform, you’ll land on the Home page, where you can see recent posts, recognitions, and activities happening across your organization. From here, you can easily navigate to other areas of the platform using the tools and navigation across the top of the screen. Comienza con Cooleaf: Guía y Video IntroductorioCuando inicias sesión en la plataforma, llegarás a la página de Inicio, donde podrás ver publicaciones, reconocimientos y actividades recientes que están ocurriendo en toda tu organización. Desde aquí, puedes navegar fácilmente a otras áreas de la plataforma utilizando las herramientas y la navegación ubicadas en la parte superior de la pantalla.
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Skills Insights: Understanding Team Strengths Through Recognition
Overview Skills Insights helps managers better understand the strengths and capabilities demonstrated across their teams. The feature analyzes recognition, appreciation, and trust feedback shared through Cooleaf and maps demonstrated behaviors to the Korn Ferry competency framework. Skills Insights transforms recognition activity into practical workforce insights that can support: Coaching and development conversations Identification of employee and team strengths Mentoring opportunities Talent planning Team-building decisions More intentional, behavior-based recognition Explore the Managers Guide Here Important: Skills Insights reflects patterns found in recognition data. The information should be used as an additional input for coaching and development, not as a standalone assessment of employee performance. Skills Insights analyzes the content of employee recognition and identifies skill signals associated with demonstrated behaviors. Those signals are grouped into skills and broader competency clusters, then displayed in interactive reporting views. Managers can move from an organization or team-level overview to: Skill clusters demonstrated across the team Individual skills associated with team members Changes in skill representation over time Recognition messages supporting an identified skill AI-generated summaries of team strengths and potential development opportunities Example: Team Skill Representation Caption: Skills Insights displays skill representation by employee, allowing managers to compare the mix of competency clusters demonstrated across the team. Accessing Skills Insights To access Skills Insights: Select your profile avatar from the Cooleaf home page. Select Manager Panel. Open Enhanced Reporting. Select See Report under the Manager Engagement Dashboard. Navigate to Skills AI. Select Go to page to open the Skills Insights reporting experience. Availability may depend on your organization’s Cooleaf configuration and your assigned reporting access. Explore the Skills Insights Dashboards Skills Insights includes several connected reporting views. Each view provides a different way to understand the skills reflected in employee recognition. Skills AI The Skills AI view provides a high-level picture of the competency clusters demonstrated across a manager’s team. Skill Representation by Skill Cluster This visualization shows the proportion of recognition-associated skills represented within each competency cluster. Managers can use the view to understand which clusters appear most frequently and which appear less often in available recognition data. The documented competency clusters include: Being Authentic Being Flexible and Adaptable Being Open Building Collaborative Relationships Creating the New and Different Focusing on Performance Influencing People Making Complex Decisions Managing Execution Optimizing Diverse Talent Taking Initiative Understanding the Business Example: Skill Clusters Over Time Caption: The Skill Representation by Skill Clust...