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​Why are my steps not syncing?

Cooleaf step challenges stay current with your step data from your smartphone. However, sometimes it takes longer than other times for us to retrieve your step data from your HealthKit, Fitbit, or Mi…

Updated 10 months ago by John Perry

Intro to Challenges

What are challenges? Challenges are employee engagement initiatives that reward positive behaviors such as leading a healthy lifestyle, enhancing innovation, attending industry events, and more. Part…

Updated 1 year ago by Melissa Perry

How do I join a challenge?

What is a challenge? Challenges are employee engagement initiatives that reward positive behaviors such as leading a healthy lifestyle, enhancing innovation, sharing knowledge, and more. Participatin…

Updated 1 year ago by Melissa Perry

How do I join a step challenge?

What are step challenges? Step challenges encourage employees to meet physical fitness goals, establish healthy habits, and connect with their team. Owning a fitness tracking device is not required –…

Updated 1 year ago by Melissa Perry

How do I join an event?

What are Cooleaf events? The Cooleaf event feature allows Admins and Local Admins to create a calendar-based invitation to a virtual or in-person event. The event page includes key information about…

Updated 1 year ago by Melissa Perry

How to add an event to your calendar?

Add an event to your calendar. After joining an event, add it to your personal or work calendar to keep track of your schedule. To add an event to your calendar, follow the steps below. Join the even…

Updated 1 year ago by Georgette

When will I receive my points?

Challenges are a fun and interesting way to get to know your team and earn points. To participate in a challenge you need to Join the challenge to earn points. There are two types of challenges on Co…

Updated 1 year ago by Georgette

How do I upload an image in my challenge?

A challenge might ask you to use the photo icon to upload an image in the To-Do section. To upload a photo you would select the square photo icon: Once you select the photo icon, you'll be able to up…

Updated 1 year ago by Georgette

How do I earn points for doing a challenge?

How do I earn points for doing a challenge? In order to complete the challenge, be sure to read and follow the directions carefully. After you join the challenge, you’ll be able to complete the chall…

Updated 1 year ago by Georgette

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