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November 2025

  • Updated

Recent releases & enhancements

This quarter marks a focus on individuals! From personalized coaching to help enhance recognitions, to multiple tools for gathering personal feedback, explore a snapshot of what's new below!

Featured in this update:

  1. AI assistance for recognition: Your personal coach to help make your recognition more meaningful and impactful
  2. Suggestion box: Collect open ended ideas and feedback anytime
  3. Performance survey: Gather individual feedback from employees during key moments of their development

 

 

AI assistance for recognition

Recognizing others isn’t just about saying “thanks.” It’s about showing people they’re seen, valued, and appreciated in a way that truly resonates. That’s why we’ve added AI Assistance—a built-in coach in the Cooleaf recognition modal that makes it easy for you to craft recognition messages that really connect.
 
Why it matters:
  • Provide feedback right at a user's fingertips. Confused at how to make a recognition better? The assistant can help!
  • The tool is designed to coach the user - our goal is to have the feature become obsolete for users as they gain confidence in their ability to recognize. 
  • Helps foster connection through your teams through more personal and specific recognitions

See how the coaching system works in the images below:

In the first attempt, we are lacking some specificity. The AI offers suggestions for improvement and will only offer to rewrite the recognition if it has reached a certain threshold of quality based on our TIPS criteria. 

AI New.png

After the user rewrote the recognition, the AI assistant let's them know they did a great job and why! If they had used the AI to rewrite the recognition, the toll would highlight what changes it made to improve the content of the recognition. 

AI Assistance Review.png

 

 

 

Suggestion box

The Suggestion Box feature allows an organization's admins to configure a survey-like prompt, asking for feedback on a specific topic from their teams. The feedback can be submitted multiple times, and the submitter can choose to submit anonymously or non-anonymously

Why it matters:

  • Encourage continuous innovation and employee transparency without time constraints. 
  • Employees are able to opt in or out of anonymity, allowing for direct and continuous transparency and organizational improvement. 

  • Ability to assign multiple coordinators to manage responses. 

    Image (22).png

 

Performance survey

Performance Surveys are designed to collect structured, individual-level feedback at specific intervals based on each employee’s hire date. These surveys are ideal for monitoring employee experience, development, and performance over time.

Why it matters:

  • Responses are timed to individual employees, so it's easy to track their progress and feedback. 
  • Customizable - gather sentiment data via eNPS or track confidence in their competencies. 
  • Create structured, automatic checkpoints throughout an employee's tenure. 

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