Cooleaf offers two main types of surveys: Performance Surveys and Pulse Surveys. While both help organizations gather valuable feedback from employees, they serve different purposes and function in different ways.
Pulse Surveys
Pulse Surveys are designed to quickly gather broad, anonymous feedback from groups of employees. These surveys are ideal for measuring overall sentiment, spotting trends, and checking in on engagement in real time.
Key Features:
- Flexible scheduling: Can be sent on a fixed date or relative to hire date.
- Anonymous responses: Ensures employees feel comfortable sharing honest feedback.
- Group distribution: Sent broadly to groups or the entire organization rather than to individuals.
- Fast insights: Designed for quick, lightweight feedback collection to identify themes and trends.
Pulse Surveys are best for gauging organizational health, culture, and employee sentiment across teams or the company.
Performance Surveys
Performance Surveys are designed to collect structured, individual-level feedback at specific intervals based on each employee’s hire date. These surveys are ideal for monitoring employee experience, development, and performance over time.
Key Features:
- Hire-date based scheduling: Automatically triggered at defined points in an employee’s journey (e.g., 30 days, 90 days, 1 year).
- Recurring sessions: Surveys can repeat at set intervals.
- Customizable content: Include a variety of question types, such as eNPS or competency-based questions.
- Non-anonymous: Responses are tied to individual employees, allowing managers to act on specific feedback.
- Assigned to individuals: Each survey is assigned directly to an employee, with progress tracked in the Assigned Surveys panel.
- Role-based access: Results are visible only to users with the appropriate permissions (e.g., managers, coordinators).
- Performance Surveys are best for structured checkpoints that help organizations track employee growth and improve engagement throughout the employee lifecycle.