KPI Snapshot Grid
- Sign-On Rate: % of active users logging in at least once during the selected date range.
- Avg. Points Earned: Total points earned ÷ number of active users.
- Redemption Rate: Total points redeemed ÷ total points earned.
- Avg. Points Redeemed: Total points redeemed ÷ number of active users.
- Enrollment Rate: % of users enrolled in the program.
- Avg. Recognitions Received: Total recognitions received ÷ number of active users.
- Avg. Recognitions Given: Total recognitions given ÷ number of active users.
- Activity Participation Rate: % of active users engaging in at least one activity (challenge, onboarding, redemption, survey, etc.).
Tip: If you see a red bar next to any metric, it signals an area needing attention. Addressing these gaps can improve team culture and reduce turnover.
Recognition Activity
Shows trends in recognitions given and received. Team recognitions count as one issued but multiple received.
Goal: Maintain a steady or upward trend. A sharp decline may indicate workload issues, burnout, or disengagement. Investigate dips early.
Enrollment by Leader and Direct Reports
Displays enrollment status (0% or 100%) for individuals and aggregates by leader.
Action: If someone isn’t enrolled, reach out and help them join the platform. Full enrollment ensures everyone benefits from recognition and rewards.
Activities Engagement (Category)
Tracks engagement with key activities (challenges, Event, Redemptions) over time.
Insight: Use this to identify which activities resonate most and where participation is low. Encourage involvement in underused categories.
Activities Engagement (Sub-Category)
Tracks engagement with key platform area or Sub-Categories (Challenge To-Do Completion, Like, Comment, etc) over time.
Insight: Use this to identify which areas of the platform resonate most and where engagement is low. Encourage involvement in underused sub-categories.
Awards Received per Person
Shows awards earned by your team by category. Drill down to see individual details.
Tip: If certain awards are underrepresented, challenge your team to aim for those achievements to diversify recognition.
Recognitions Received per Tag
Breaks down recognitions by tags and highlights top used tags.
Recognitions Received - Tag Leaders
Breaks down recognitions by tags per user and highlights top contributors.
Team Celebrations Calendar
Displays upcoming and recent milestones (one month prior, current, and one month forward).
Action: Plan ahead to recognize anniversaries and achievements—timely recognition strengthens loyalty.
Manager Tips
- Review this dashboard regularly to spot trends early.
- Celebrate high engagement publicly to reinforce positive behaviors.
- Address low engagement before it becomes a retention risk.
- Use recognition tied to company values for maximum impact.