Stay informed about your redeemed items by checking your order history!
Accessing Your Order History:
- Navigate to the Enhanced Storefront Catalog.
- Click on your name in the top right corner of the page.
- Select "Order History" from the dropdown menu.
Understanding the Order History Page:
The Order History page displays a comprehensive list of your redeemed items, including:
- Order number
- Redemption date
- Quantity of items redeemed
- Total redemption value
- Order status
Viewing Order Details:
To view detailed information for a specific order:
- Click on the order number on the Order History page.
- The Order Details page will display information such as:
- Shipping/delivery address
- Payment methods used
- Specific item details
Support
If you require assistance regarding the status of a pending or unfulfilled order, please contact our support team at exsupport@itagroup.com.