Cooleaf integrates seamlessly with various step-tracking devices to ensure accurate participation tracking. Here's how to connect your device:
On the Cooleaf Mobile App:
- Access Settings: Open the Cooleaf mobile app and tap your profile picture in the top left corner. Select "Settings" from the menu.
- Integrations: Under the "Settings" menu, locate the "Integrations" section.
- Choose Your Device: Select the device you use to track your daily steps (e.g., Fitbit, Apple Health, Google Fit)
Note: Depending on your device and operating system, you might be able to complete this setup from your computer web browser as well.
Supported Devices:
Cooleaf offers compatibility with a wide range of popular step-tracking devices:
- Fitbit
- Apple iPhone via HealthKit
- Apple iWatch via HealthKit
- Google Fit Android devices supported by FitBit via MobileTrack (view the full list of accepted devices here:
If your device is already linked, you won't encounter this screen.
If you lack any of the listed devices, you can send your weekly step count screenshot to exsupport@itagroup.com. Points will be manually awarded at the challenge's conclusion.
Allowing Step Tracking Device Access
To ensure Cooleaf can access your step data, follow these steps for both HealthKit and Fitbit apps: Make sure either your HealthKit or Fitbit apps are accessing your ‘Motion & Fitness Activity’.
- Confirm that your HealthKit and Fitbit apps are accessing 'Motion & Fitness Activity'.
- Upon downloading the app, you'll be prompted to grant access to 'Motion & Fitness Activity'. Click 'OK' when prompted.
Allowing Cooleaf to read Steps Data
- Access 'Privacy' settings.
- Choose 'Motion & Fitness' category.
- Select the app you'll use to track steps.
- Return to 'Privacy' and click 'Health'.
- Select 'Cooleaf' and permit access to step data.
If this button was turned off, turning it on will enable your steps to be displayed correctly on the step challenge page.