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Connecting Your Step-Tracking Device

  • Updated

Cooleaf integrates with several step-tracking platforms to ensure your activity is accurately recorded for challenges and wellness programs.

On the Cooleaf Mobile App

  1. Access Settings
    • Open the Cooleaf mobile app.
    • Tap your profile picture in the top-left corner.
    • Select Settings.
  2. Open Integrations
    • In the Settings menu, locate and select Integrations.
  3. Choose Your Device
    • Select the platform you use to track your daily steps, such as:
      • Apple Health (HealthKit)
      • Google Fit

Note: Depending on your device and operating system, you may also be able to complete this setup from the Cooleaf web application.

 

Supported Devices

Cooleaf currently supports the following step-tracking integrations:

  • Apple iPhone via Apple Health (HealthKit)
  • Apple Watch via Apple Health (HealthKit)
  • Android devices connected through Google Fit and Health Connect

Important for Android Users:
To sync steps from Google Fit, you must:

  1. Install the Health Connect app.
  2. Open Google Fit settings.
  3. Enable Sync Fit with Health Connect.
  4. Grant all required permissions in Health Connect.

 

Connecting on Desktop or Mobile

A device connection screen will appear if no tracking device is currently linked to your account.

If your device is already connected, you will not see this screen.

(Insert screenshot of Connect Device page here.)

 

Don't Have a Supported Device?

If you do not have one of the supported devices listed above, you may submit a screenshot of your weekly step count to exsupport@itagroup.com. Eligible points will be awarded manually at the conclusion of the challenge.

 

Allowing Access to Step Data (iOS)

To ensure Cooleaf can read your step data, verify the following permissions are enabled:

Enable Motion & Fitness Access

  1. Open Settings on your iPhone.
  2. Select Privacy & Security.
  3. Tap Motion & Fitness.
  4. Ensure Fitness Tracking is enabled.
  5. Confirm that any health or fitness apps you use have permission to access Motion & Fitness data.

When first installing the app, you may be prompted to grant access to Motion & Fitness. Select Allow when prompted.

 

Allowing Cooleaf to Read Step Data

  1. Open Settings on your iPhone.
  2. Navigate to Apps > Health (or Health depending on your iOS version).
  3. Select Data Access & Devices.
  4. Choose Cooleaf.
  5. Enable permission for Steps and any other required activity data.

(Insert screenshot of Health permissions here.)

If step permissions were previously disabled, enabling them should allow your step data to appear correctly within your challenge.

Recommended Update

I would also remove any lingering Fitbit references from screenshots, articles, or linked documentation. Since Google has largely transitioned activity syncing to Health Connect on Android, documentation focusing on Google Fit + Health Connect is the most future-proof approach.

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