Real-Time Funded - This is the amount of budget you are currently funding to be rewarded to each User on a monthly basis. This is calculated by taking your quarterly rewards invoice, dividing it by 3 months, and then dividing it by the current total of active Users in the Platform.
Real-Time Issued - This value is the total amount of points issued through the Cooleaf Platform during the Prior Month (through Awards, Surveys, and Challenges) converted into $USD, then divided by the current total of active Users in the Platform.
Real-Time Redeemed - This is the total amount of dollar-valued funds redeemed in the prior month, divided by the current total of active Users in the Platform.
Next Steps
If you are having a challenging experience with our platform, don't hesitate to connect with our EX Support Team at exsupport@itagroup.com
This snapshot is just a fraction of the data you have available to you.
Want to improve your overall metric or feel like your users are struggling in the platform? Connect with your CSM who will be happy to have a strategic discussion about how they can help you improve!