Recognitions and posts are a great way to connect with your community through the main feed. Recognitions allow you to "shout out" 🗣️ colleagues for a job well done, while Posts are for sharing general news and announcements.
Recognitions
At Cooleaf, we encourage meaningful recognitions. Recognition doesn’t just make you feel good – it also makes your whole company stronger! 💪 Giving and receiving recognition leads to happier and more collaborative teams. Read a success story here!
There are many reasons to recognize a colleague. Perhaps they've exceeded expectations on a task or project, delivered an exceptional customer experience, or innovated to streamline internal processes.
As you compose your recognition, remember to follow the P A T H:
- Personal Connection: Make it personal; connect on a human level.
- Align with Values: Tie their actions to your organization's values, mission, or purpose.
- Timely: Recognize promptly to capture the moment.
- Highlighting Impact: Showcase their impact or outstanding efforts.
Create a Recognition
1. To begin a recognition, you can either select recognize someone at the top of the user dashboard or tap the plus button ➕ at the top right corner of your screen on any Cooleaf page.
2. In the pop-up box, begin typing to find the person or people you'd like to recognize.
3. Next, click on the box below "Why are they awesome?" to give a detailed description of your recognition. You can even jazz it up by using the formatting tools, adding emojis, pictures, GIFs, or use the @ symbol to mention someone! Learn more about all of those tools here!
When giving peer recognition, remember to be authentic and specific in your praise. You might be surprised to see how much of a difference it makes!
4. Select add a tag and choose an appropriate tag from the provided options in the drop-down. The tags typically match your company's core values, or are connected to an ongoing challenge or event. To learn more about tags, look here!
You must select a tag to complete your post. If a tag is not selected, the recognize button will stay grayed out. Your recognition is ready to post when the recognize button turns teal.
5. If you are a manager or admin, you may see additional options: add an award and add points. Click the award icon to add an award to your recognition. If there are points associated with this award, the points will automatically populate in the "add points" box.
Each organization determines who can distribute points and how often. If you have permission to issue points through your organization and are unable to do so, please contact exsupport@itagroup.com.
6. Determine who should see this recognition. We recommend posting recognitions publicly by selecting everyone, so that your entire organization can see those wins! But sometimes, you might want to keep a recognition private.
To recognize someone privately, click selected people only. This means that your recognition will only be shown to the person you're recognizing (and anyone mentioned).
7. Click Recognize! The person or people you're recognizing will receive a notification that they've been recognized. 🎉
Additional Options
If your organization has Slack, MS Teams, Google Chat, or Facebook Workplace enabled, you'll see an icon at the bottom of your post next to Notify by. This icon means that your recognition will be automatically posted within this communication channel or delivered via email. If you don't want your recognition to show up in that channel, you can click the x to disable it.
