Intro to Cooleaf
Getting Connected to Cooleaf
Get Started with Recognition, Rewards, & Team Engagement!
Navigating Cooleaf: Your Quick Start Guide!
Password and Login Support
Recognitions and Posts
Content Formatting & Attachment Options
Discovering Discussion Groups
How To Take a Survey
How do I recognize someone on Slack?
Microsoft Teams Cooleaf App
What can I do on the Community page?
Intro to Challenges
Your Guide to Step Challenges
Adding Events to Your Calendar
Why are my steps not syncing?
When will I receive my points?
Uploading Images to a Challenge
Earning Points for Challenges
Editing Challenge Responses
Intro to Rewards
How can I send someone a gift using Cooleaf points?
Virtual & Physical Visa Gift Cards - My Digital Wallet
Making a Difference: Donating with Cooleaf - Your Guide to Giving Back
Profile & Preferences
Tips & More
Manage Cooleaf (Admin Only)
Getting Started for Admins
Get Started with Manager Panel
Manager Panel | Scheduling Tool
Manager Panel | Rewards Budget
Get Started with Pulse Surveys
How to Utilize the NPS Survey Template in Cooleaf
Manage Discussion Groups
Platform User Roles & Permission Levels
Admin Dashboard - Reports (Admin)
Manage Employees (Admin)
Manage Events (Admin)
Manage Challenges (Admin)
Manage Awards (Admin)
Manage Tags (Admin)
Cooleaf Gifting Guide (Admin)
Setting Up a Gifting Pool (Admin)
Using Challenge Templates
Manager Training for Local Admins
Basic Training for HR Admins
Culture Champion Awards
Engaging Users through Main Feed Challenges
Cooleaf Monthly Snapshot
FAQs & Troubleshooting
Updated by Melissa Perry
Every birthday or work anniversary deserves to be celebrated. Especially yours!
The Cooleaf platform uses account profile data to automatically "recognize" team members on their birthday or work anniversary. That automated recognition should appear in the main social feed, so no one misses out on a chance to celebrate you.
Users who do not wish to be recognized publicly for their birthday can opt to "hide" their birthday on the profile page.
Why didn't I receive points for my birthday or work anniversary?
Your birthday and work anniversary are automatically added to your account profile when you join the platform.
If you didn't receive a recognition on your birthday or work anniversary, first go to your profile and confirm that your birthday/work anniversary is listed..
If it is, check your points history to make sure that the recognition did not go through.
If you didn't receive your birthday/work anniversary recognition, please contact firstname.lastname@example.org. We'll make sure you get your well-deserved reward points!
Enjoy your special day!