Intro to Cooleaf
Getting Connected to Cooleaf
Get Started with Recognition, Rewards, & Team Engagement!
Navigating Cooleaf: Your Quick Start Guide!
Password and Login Support
Recognitions and Posts
Content Formatting & Attachment Options
Discovering Discussion Groups
How To Take a Survey
How do I recognize someone on Slack?
Microsoft Teams Cooleaf App
What can I do on the Community page?
Intro to Challenges
Your Guide to Step Challenges
Adding Events to Your Calendar
Why are my steps not syncing?
When will I receive my points?
Uploading Images to a Challenge
Earning Points for Challenges
Editing Challenge Responses
Intro to Rewards
How can I send someone a gift using Cooleaf points?
Virtual & Physical Visa Gift Cards - My Digital Wallet
Making a Difference: Donating with Cooleaf - Your Guide to Giving Back
Profile & Preferences
Tips & More
Manage Cooleaf (Admin Only)
Getting Started for Admins
Get Started with Manager Panel
Manager Panel | Scheduling Tool
Manager Panel | Rewards Budget
Get Started with Pulse Surveys
How to Utilize the NPS Survey Template in Cooleaf
Manage Discussion Groups
Platform User Roles & Permission Levels
Admin Dashboard - Reports (Admin)
Manage Employees (Admin)
Manage Events (Admin)
Manage Challenges (Admin)
Manage Awards (Admin)
Manage Tags (Admin)
Cooleaf Gifting Guide (Admin)
Setting Up a Gifting Pool (Admin)
Using Challenge Templates
Manager Training for Local Admins
Basic Training for HR Admins
Culture Champion Awards
Engaging Users through Main Feed Challenges
Cooleaf Monthly Snapshot
FAQs & Troubleshooting
Updated by Georgette
Challenges are a fun and interesting way to get to know your team and earn points. To participate in a challenge you need to Join the challenge to earn points. There are two types of challenges on Cooleaf: a step challenge and a business challenge.
For a business challenge, you automatically earn points once you post your response to the challenge in the To-Do section at the bottom.
For a step challenge, you automatically earn your points once you reach the daily step challenge goal.
Where Can I See My Points?
Once you complete a To-Do on a challenge or accomplish the step challenge goal, you'll see your Points Balance on the Home page reflect your newly earned points. You can also see it on the top right if you navigate away from the Home page.
How can I see my points from a challenge?
If you want to make sure you received points from a challenge, you can check your Reward History.
Step 1 Select the drop down next to your name in the top right of the screen.
Step 2 Select "Reward History".
Step 3 You'll see your most recent point activity listed by month with most recent at the top. If you just participated in a challenge, your points will be at the very top.
You'll see points earned with a plus symbol in green and any points spent in black with a minus symbol.